
Over the years the focus of the company has changed to the provision of recurring outsourced business services for government and private industry. Whilst the business model has changed significantly, our financial services background continues to shape the company’s focus on hiring and retaining the right people, strong technology and robust processes.
The Prism group of companies now employs approximately 120 people in the islands of Barbados, Jamaica, St. Lucia and Trinidad. We are proud to be a Caribbean company serving our Caribbean and international clients.
A Few Highlights for Prism Services
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1993 |
Prism is born. The name originates from the founders’ objective that the business would take small ideas and turn them into large businesses for their clients - much like a ray of light is spread out as it passes through a prism. |
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1994 |
Prism launch the first ever Visa credit card in the Caribbean for Mutual Bank. Prism equips Cave Shepherd’s Point of Sale equipment for Visa/ MasterCard transaction processing Prism launches the first dual currency credit card in the Caribbean with CIBC (incidentally, this was even before Canada had one) |
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1995 |
Prism brings together B-Link, three co-operating commercial banks in Barbados. This led to the formation of Carifs, the automated debit/ credit card switch operator which today serves customers of 5 banks. The network links over 100 automated banking machines and 35 hundred point of sale terminals throughout Barbados. This network, which is still managed under contract by Prism today, registers over 4 million transactions every year. |
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1996 |
Prism launches one of the worlds first internet grocery shopping sites with Super Centre, Barbados’ largest Supermarket chain. |
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1998 |
Working with Shell, Prism conceptualized, developed and launched the Caribbean’s first Fleet Card Prism implements a fully functional Operating Hub in Jamaica for CariCard in order to provide Debit Acquiring services for Scotiabank. This centre integrates to the Jamaica National Debit switch - Multilink. Today, this centre processes the majority of debit transactions in Jamaica. |
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2000 |
Prism is the first to introduce “ON-LINE” Fleet Card services for Texaco in Jamaica. Prism introduces Electronic Loyalty to the Caribbean market in the form of the Magna Card. Initially the project is completed on behalf of the Barbados Shipping and Trading (BS&T) Group of Companies in the local market. In partnership with BS&T, Prism spreads the programme to the majority of islands of the English speaking Caribbean over the next eight years. Prism still manages the business and runs its day-to-day operations. |
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2003 |
Prism launches its first outsourced frequent flier loyalty programme on behalf of a regional airline. We now manage programmes for three of the largest airlines in the region. Our call centre operation is expanded significantly to look after the day to day needs of many hundreds thousand frequent fliers. |
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2005 |
Prism acquires a majority share in Trinidad and Tobago Mailing Services Limited (TTMS) in a move designed to broaden its service offering to our target client sectors. TTMS offers mailing services and also represents PFE, the world leader in mailroom insertion equipment, throughout the Caribbean. TTMS now represents Neopost who acquired PFE in 2009. |
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2006 |
Prism Acquires Secure Data Management Limited in Barbados, a company specializing in the provision of electronic document management services. |
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2007 |
Prism acquires Medicard, a Trinidad and Tobago based discount card programme operator. Prism expands the Secure Data Management brand to the Trinidad market and quickly wins a 2 year contract to convert a major insurance company’s paper back file to electronic format. |
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2008 |
Prism launches Streamline, a Mailing Services Company, in Barbados and Jamaica. The focus of the company is to leverage the wealth of experience and strong relationships that TTMS has developed. |
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Prism Services Incorporated |
Prism Services (Trinidad) Limited |
Prism Services (Jamaica) Limited |